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How to Cancel CrushOn AI Subscription & Delete Account (2026)
Cancelling a CrushOn AI subscription and deleting your account are two different actions. You can cancel billing without deleting your account — the account reverts to the free tier. To remove your data entirely, you need to submit an account deletion request separately. Here is the complete process for all platforms.
Cancel Subscription: Web (Subscribestar billing)
- Log in at crushon.ai
- Click your profile icon
- Go to Settings > Manage Subscription
- Click Cancel Plan
- Confirm the cancellation
Paid access continues until the end of the current billing period. After that, you revert to the free tier. No cancellation fee applies.
Cancel Subscription: iOS App Store
- Open Settings on your iPhone
- Tap [Your Name] > Subscriptions
- Find and tap CrushOn AI
- Tap Cancel Subscription and confirm
Apple handles this billing channel. For refund requests on iOS, use reportaproblem.apple.com.
Cancel Subscription: Google Play
- Open Google Play Store
- Tap your profile icon > Payments & subscriptions > Subscriptions
- Find CrushOn AI and tap it
- Tap Cancel subscription and confirm
Delete Account: Remove All Data
Account deletion is permanent and cannot be undone. Cancel your subscription first to avoid charges.
- Log in at crushon.ai
- Go to Settings > Account (or Privacy)
- Find Delete Account option
- Confirm your password
- Submit the deletion request
Processing takes up to 48 hours — deletion is manual. You will receive confirmation when complete. If no confirmation arrives after 48 hours, contact support through the official site.
What gets deleted: All conversation history and account data.
What may remain: Public characters you published (request separate removal before deleting account).
Delete Messages Only
To remove conversations without deleting your account:
- Open the conversation
- Use the options menu (three dots/gear icon)
- Select "Delete Conversation" or "Clear Chat"
This removes the conversation from your view but does not guarantee immediate server-side removal.
Frequently Asked Questions
No. Cancelling your subscription reverts you to the free tier but does not delete your account, conversation history, or characters. Only explicit account deletion removes your data.
CrushOn AI does not publish a standard refund policy. For web subscriptions, contact Subscribestar with billing details. For app store subscriptions, use the respective platform's refund process (Apple: reportaproblem.apple.com, Google: Play Store refund request).
If the account deletion option is not visible in your settings, contact CrushOn AI support directly through the official website. Submit your email address and deletion request to the support team.
Typically yes, after the deletion is processed. However, previously redeemed promo codes and accumulated coins would not carry over to a new account.